Legal
Refund & Cancellation Policy
Your satisfaction is our priority. We offer a fair and transparent refund policy.
1. 7-Day Money-Back Guarantee
We are fully confident in the quality of our streams. If you encounter persistent technical issues that we cannot resolve, you can claim a 100% refund within 7 days of your purchase date.
2. Refund Limitations
Refunds do not apply to purchases made more than 7 days ago. Additionally, we cannot issue refunds if you violate our Terms of Service (e.g., account sharing, simultaneous streaming from multiple IPs).
3. How to Request a Refund
To request a cancellation and refund, simply contact our support team at support@iptvpremium.com or message us on WhatsApp. Please include your Order Reference ID and details of the issue.
To request a refund, contact our support team: Send Email